Refund Policy
Thirty days, postage paid. Here is exactly what can come back, how to start a return and when the money lands back with you.
REFUND POLICY
What can be returned
- Items in their original condition, unworn, with tags attached.
- Items from the standard catalogue — any size, any league.
- Faulty or not-as-described items, at any point within the 30-day window.
REFUND POLICY
What sits outside the standard window
Personalised and custom-printed items are produced just for you: Custom items are not eligible for return or refund Faulty personalised items are always covered — the fault rules below apply regardless.
REFUND POLICY
How to start a return
REFUND POLICY
Refund timing
Refunds are issued to your original payment method within 7-14 days of the return arriving with us. After we issue it, your bank or card issuer sets how long the money takes to appear — typically a few business days, but we cannot speed up that last leg.
REFUND POLICY
Exchanges
Want a different size or a different shirt? Say so in your first email. We hold the exchange while your return travels back and dispatch the replacement once it lands, so you are never without a jersey for longer than the post requires.
REFUND POLICY
Faulty items
If an item arrives faulty or develops a fault within the 30-day window, tell us and send a photo if you can. We will sort a replacement or a full refund, and postage both ways is on us.
Talk to a human.
Start every return with an email to fanservice2026@outlook.com — we reply within 48 hours.
